Phuong Lam (Rose) Hoang

Email: roseplhoang@gmail.com
LinkedIn: https://www.linkedin.com/in/rosehoang/

About me

 Currently I am looking for full-time position for data analyst and technology consultant position.

I understand to concepts of data system, app development, data and security analyse. Moreover, I was provided lot of opportunities to work and learn from people with diverse background in IT, marketing, finance, accounting  and human resource. My target is to embrace and advance the knowledge I got from school by providing solution to  real world challenges.

To me, technology is not just a trend but powerful tool that helps people solving problems in more efficient, effective and creative way.

Skills

Programming Languages:        SQL, Java, HTML, XML
Technology:                                 Oracle XE, Splunk, Eclipse Portable,
                                                      Android Studio, Drupal, WordPress,
                                                      ConstantContact, MS Access, MS Excel,
                                                      QuickBooks, Shopify, Tableau, iLMS
Languages:                                  Vietnamese, English

Work Experience

Cyber Security Engineer & Project Manager Intern 
Bloom Energy

June 2018 – September 2018

  • Analyzed and applied data visualization on Palo Alto Network and ASA firewalls’ logs
  • Assisted cyber security, infrastructure and networking teams to monitor system risks during IPO
  • Managed workflow for company-wide security training and penetration test to meet all deadline
  • Worked with US and India teams to improve threat tracking tool for SOC team
Business Intelligent & Operation Specialist
California Polytechnic State University, San Luis Obispo

September 2017 – June 2018

  • Collected information from staff and students to design and develop centers’ website
  • Constantly followed up with members to resolve problems and deliver website on time
  • Consulted with staff about Guidebook’s functions and designed guides upon requests
  • Researched WordPress’s functionalities, presented possible solutions for centers’ needs
ITS Support Assistant
California Polytechnic State University, San Luis Obispo

May 2017 – September 2017

  • Accommodated 50 customers daily to resolve problems regarding portal, password and ID issues
  • Diagnosed root problems, provided solutions or assigned tickets to CLA
  • Accessed university’s database to issue ID cards for more than 5,000 students, staff and faculty
  • Worked with 5 students to manage workflow and provide professional service for customers

Education

Bachelor Degree in Business Administration, Information System
California Polytechnic State University, San Luis Obispo
September 2016 – June 2018

Communication  Proficiency Certification
Foothill College, Los Altos Hills
September 2014 – June 2016